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Terms of Use

Last Updated: January 2025

Welcome to helzbach. These Terms of Use ("Terms") govern your access to and use of the helzbach website and services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing, browsing, or using this Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Service.

2. Entertainment-Only Service

helzbach is NOT a real money gambling platform.

  • All games are provided for entertainment purposes only
  • There is NO real money gambling on this Service
  • You CANNOT win or lose real money
  • All credits, coins, and points are virtual with NO monetary value
  • There are NO deposits, withdrawals, or cash prizes
  • Game outcomes do NOT indicate future success at real-money gambling

3. Age Requirement

You must be at least 18 years of age to use this Service. By using helzbach, you represent and warrant that you are 18 years or older. We reserve the right to request proof of age and to terminate access for users who do not meet this requirement.

4. User Responsibilities

You agree to:

  • Use the Service only for lawful purposes and in accordance with these Terms
  • Not attempt to gain unauthorized access to any part of the Service
  • Not use automated systems (bots, scrapers) to access the Service
  • Not interfere with or disrupt the Service or servers
  • Not impersonate any person or entity
  • Not engage in any activity that could harm or impair the Service

5. Intellectual Property Rights

All content on this Service, including but not limited to text, graphics, logos, images, games, software, and design, is the property of helzbach or its licensors and is protected by UK and international copyright, trademark, and other intellectual property laws.

You may not:

  • Copy, modify, distribute, or reproduce any content without written permission
  • Use our trademarks, logos, or branding without authorization
  • Reverse engineer or decompile any software or games

6. Virtual Credits

Any credits, coins, or points earned or used within our games are virtual items with absolutely no monetary value. They cannot be exchanged for real money, goods, or services. We reserve the right to modify, reduce, or eliminate virtual credits at any time without notice or liability.

7. No Warranty - Service Provided "AS IS"

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that:

  • The Service will be uninterrupted, secure, or error-free
  • The results obtained from using the Service will be accurate or reliable
  • Any errors or defects will be corrected

8. Limitation of Liability

To the fullest extent permitted by UK law, helzbach, its directors, employees, and affiliates shall NOT be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your access to or use of (or inability to use) the Service
  • Any conduct or content of third parties on the Service
  • Unauthorized access, use, or alteration of your data

9. Responsible Gaming

While helzbach involves NO real money, we encourage responsible entertainment practices:

  • Play for fun, not as a way to earn money (which is impossible on our platform)
  • Take regular breaks during gameplay
  • If you have concerns about gambling behavior, seek support from organizations like GambleAware, GamCare, or Gordon Moody Association

10. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for any reason, including but not limited to violation of these Terms, fraudulent activity, or any behavior we deem harmful to the Service or other users.

11. Modifications to Service and Terms

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time without notice or liability. We may also update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the modified Terms.

12. Third-Party Links

Our Service may contain links to third-party websites or services (e.g., responsible gaming resources). We are not responsible for the content, privacy policies, or practices of any third-party sites. You access them at your own risk.

13. Indemnification

You agree to indemnify, defend, and hold harmless helzbach and its affiliates from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from your use of the Service or violation of these Terms.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and helzbach regarding use of the Service.

17. Contact Information

For questions about these Terms of Use, please contact us:

  • Email: legal@helzbach.com
  • Contact Form: Contact Page

18. Acknowledgment

BY USING THIS SERVICE, YOU ACKNOWLEDGE THAT:

  • You are 18 years of age or older
  • This is an entertainment-only platform with NO real money gambling
  • All virtual credits have NO monetary value
  • You have read and agree to these Terms of Use
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